Gas Emergencies

In an emergency where you smell gas, call the Transco's Gas Emergency service on 0800 111 999.

If you detect gas, make sure you don't smoke, don't use candles or naked flames, don't turn electric switches on OR off.

Turn off the gas supply at the meter.

Open all your doors and windows so that the gas can escape from your house.

More on gas safety...
Plumbing Emergencies

Sometimes, plumbing emergencies such as burst pipes do happen. It is important that you limit the damage until your RGS Ltd plumber arrives.

For burst pipes and water leaks, turn-off all stop valves or stop cocks (often found close to the kitchen sink).

Remember to turn valves clockwise to close the valve.

Open the cold water taps (NOT the hot taps) to allow the water to drain out of the pipes and system.

More on plumbing emergencies...